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Why am I not receiving emails on my Hotmail account?

Many users of Hotmail have been facing some issues in the recent past. This is due to many reasons. Some are still not completely aware of the fact that Microsoft has taken over Hotmail a few years back. Those who know, some of them are still facing the issue of syncing their Hotmail with Outlook. 

I will be sharing with you some basic steps through which you’ll be able to fix this issue very easily. 

Steps to fix the issue of email not receiving: 

You would need to fix your web browser. 

Try to log in to the email by using some other browser. (For example - if you were using Google chrome then you can switch to Firefox) 

If in case this doesn’t  get sorted out by changing the browser then you would need to follow the below mentioned quick steps: 

  • Clean up your web browser. That means to delete the history, delete all cookies and cache data) 

  • You can even try updating the plugins of your browser. 

  • You can even try to update the web browser you’re using. 

Try to check the junk email folder:

Check if the junk email folder is full. You would need to delete all of it. Once you have cleared your junk emails then you can easily receive your emails at Hotmail. 

Try to check the email rules:

Through these rules, you can make instructions that tell outlook how to handle the email messages. In case you have created any rule which is restricting you to receive email. Then you can delete it. 

You can check your server status: 

  • At times users are not able to receive the emails on their Hotmail because the server has completely failed. 
  • It happens when there is massive web traffic, or some updates might be running at the back which needs to be completely stopped. 

You would need to select the newest on top filter: 

  • There is a possibility that you’re receiving the email. However, those emails are not visible to you because the newest is not on the top. 
  • Once you select the option of newest on top. Then you’ll be able to see your newest email and your issue is sorted. 

You can delete the email forwarding: 

At times there is an issue that customers face. It is the forwarding error. In case you’re facing this error then you won’t be able to receive the emails. 

To fix this issue you just need to go on Outlook settings. 

  • Click on forwarding. 

  • You would just need to enter the email address and click on the sign and button. 

So, next time when you wonder “Why is my Hotmail not receiving emails?” Then you just need to follow the above-mentioned steps. 

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