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If you find any difficulty while login in through the Roku account, you can remove the payment option from your account by following the below-mentioned procedure, which includes steps that are easy to apply without any expertise. Once you remove the payment details from the Roku device, you will get the prompt to update your payment information.

  • Open the website of Roku on your computer or smartphone.
  • After that, sign in with your account with your login credential.
  • Now move under the payment method and click on update.
  • Drop down the page and click on the remove payment method option.
  • At last, select the remove button.

Can I Cancel my Roku Subscription Via Call?

If you have purchased a subscription on Roku, but for some reason, you are looking forward to canceling your Roku subscription and planning to subscribe some other time, you can always call them on their phone number, which is (816)-272-8106. And you will listen to specific IVR options that you need to select. 

How do I find out why Roku is charging me?

If you want to find out the cause of being charged by Roku, please consider the following that carries your answers:

  • First, you must sign in to your Roku Account.
  • Go to “View your Purchase History.” 
  • Check whether you have purchased a paid subscription; if you want to avoid getting charged, cancel the subscription.

How do I make a Roku account without a credit card?

To make a Roku account without a credit card, you are advised to go below the mentioned points that have specific steps to create an account on Roku, have a glance:

  • Visit the provided link 
  • Once you are there, you have to enter all the asked details, for example, your Email, First name, last name, password, etc., and you can submit the form and post that you will be able to watch channels.

How do I find my Roku subscriptions? 

If you want to see your Roku Subscriptions to check when your plan is about to end or can be different other reasons, you are required to follow the steps that are mentioned below:

  • First, tap on the Home in your Roku remote.
  • Then, you are advised to go to the Menu by tapping a star.
  • There you have to tap on “Manage subscriptions.”
  • There you will see all the details of your subscription on Roku. 

How can I remove my credit card details from Roku?

If you are facing an automatic transaction from your account towards Roku, you must check the payment settings. There might be automatic payment settings that deduct money monthly from your bank, leading to excess expenditure from your budget. With the help of an official site, you can remove payment details digitally without any hassle. You have to log in through your valid account and terminate the details.

Does Roku charge a monthly fee?

No, there is no monthly fee charged by Roku, all you have to pay for subscriptions to the channels like Netflix, services related to cable replacement, etc. You must reach out to the customer support helpline number, where you will be given complete guidance. 

Can Roku be used without a subscription?

You can watch free channels without paying fees on Roku, but there are some paid services such as Netflix, cable services like slim TV, and tv show rentals from apple TV services.

Bottom Line:

Hence, by going through the above methods, you can get your answer to a query on how to stop Roku from charging the card. You can also contact a customer service executive via the toll-free number 408-556-9391, available 24 hours and seven days for further assistance.

Read Also:

How to fix Roku is not working?

How Do I Talk to a live person at Roku?

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