Norton antivirus is a widely used software, which protects a computer or other devices from online threats and viruses. Although it is one of the best security software, there are times when the user faces issues. Usually, the issue arises, when there is some error code on the screen. The commonly encountered issue is error code 8504. To get it fixed, you must know the cause and fixes for the issue.
If you have error code 8504 on your screen while using Norton, it could be due to the reasons mentioned below:
There are different types of error codes under 8504. You can check your error code and proceed accordingly.
To fix the Norton error code 8504, you can follow the steps mentioned below:
Remove other security software- You need to uninstall any other antivirus from your system. For this:
Press Windows+R, then type and enter appwiz.cpl.
You will have the list of all programs installed in your system. You can uninstall or remove the Antivirus software.
Then, follow the on-screen instructions and once done, restart the system.
Use the tool of Norton Remove and Reinstall- Follow the steps mentioned below:
On the official website, download Norton Remove and reinstall tool.
Double-click to download, then run to install and Agree to terms. Then, click Advanced options.
Finally, choose the remove option and restart the computer.
Update Graphics Card- For this, the steps are as follows:
Press Windows+R, then type and enter devmgmt.msc.
Choose the update driver software.
You can also check the status of HD Graphics card.
Once updated, you can restart your device.
This is how you can fix Norton error 8504. If you still have any queries about the error code or some other issue, you can contact the customer support of Norton. The contact info is provided on the Norton website.
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